iOS 送审浅谈：1.4.1、2.1、2.5.2、2.5.4、4.2.3、5.2.5

本文介绍: 整理下近期被Apple 残忍虐待的结果。

Guideline 1.4.1 – Safety – Physical Harm

Guideline 2.1 – Information Needed：

Guideline 2.1 – Performance – App Completeness

Guideline 2.5.2 – Performance – Software Requirements：

Guideline 2.5.4 – Performance – Software Requirements：

Guideline 4.2.3 – Design – Minimum Functionality、Guideline 4.8 – Design – Sign in with Apple ：

Guideline 5.2.5 – Legal – Intellectual Property

整理下近期被 Apple 残忍虐待的成果。

ps: 可以提供一个视频链接，建议用微软的OneDr i v e 。审核员方便点。国内那些个地址都需要登录，需要登录才能看视频的场景，同样会被拒

Guide line 1.1 – Saf e t y – Objec t ion able Con t ent

Guide line 1.1 – Saf e t y – Obje ct ion able Con tent

We found that your su bm i s si on includes content or c once p ts that a re not ap propri ate for the App Store.

Spe ci fi call y, your app’s meta data or bin a ry include in ap propri ate reference s to the COVID-19 pan dem ic. Users rely on the App Store to find apps pro vi ding essenti al medic al service s and safety information. To help users ea sily lo cate th i s content, only apps fro m recogni zed institutions pro vi ding essenti al services shoul d reference the pan dem ic in the ir meta data a nd bin a ry.

Next Steps

It woul d be ap propriate to re vise your su bmission, including the app bin ary and any associated meta data, and remo ve all direct references to the COVID-19 pan dem ic.

解决方案：

疫情当下，新冠也不是随便就能上的。要么提供资质，要么删除相应数据吧。

Guide line 1.4.1 – Safety – Physical Harm

Guide line 1.4.1 – Safety – Physical Harm

Your app provides medical diagnos es or tre atment ad vi ce but does not include the required medical disclaimer.

Next Steps

Please re vise your app‘s description to include a disclaimer re minding users to seek a doctor’s ad vi ce in addition to using this app and before making any medical de ci sions.

Once you h ave made the ap propriate changes to your app’s description, please re ply to this message in App Store Connect, and we will continue with the review.

解决方案：

应用程序提供医疗诊断或治疗建议，但不包括所需的医疗免责声明，修改您的应用程序的描述，包括一个免责声明，提醒用户除了使用本应用程序外，在做出任何医疗决定之前寻求医生的建议。

ps ：该免责申明除了在APP展现外，还需在APP描述里面展现，否则仍有被拒的风险。

Guide line 2.1 – Informat ion Nee ded：

Guide line 2.1 – Informat ion Needed

Before we can complete our review of your app, we need a video that demonstrates the current version, 1.0.1, in use on a physical iOS device.

Spe ci fi cally, we need a demo video that shows the use of background audio. The provided demo video cannot access for more than 1 minute due to not logging in.

The demo video should:

– Show your app running on a physical iOS device, not on a simulator.

– Clearly documents all relevant app features, services, and user permission requests.

Next Steps

Pro vide a link to the video in the App Review Informat ion section of your app’s page in App Store Connect and reply to this message. You can use a screen rec order to capture foo tage of your app in use. Note that if your app can only be reviewed with a demo video, you’ll need to provide an updated demo video for every app su bmission.

解决方案：

提供一个演示Demo。详细描述问题的使用场景并回复审核即可。记得回复后，再次点击提审。

Guideline 2.1 – Informat ion Needed：

Guideline 2.1 – Informat ion Needed

We have started our review, but we need additional information to continue. Spe ci fi cally, it appears your app may access or include paid digital content or services, and we want to unde rstand your business model before completing our review.

Next Steps

Please review the fol lowing questions and provide as mu ch de tailed information ab out your business model as you can.

1. Who are the users that will use the paid content, subscriptions, features, and services in the app?

2. Where can users purc hase the content, subscriptions, features, and services that can be accessed in the app?

3. What specific types of pre v iously purc ha sed content, subscriptions, features, and services can a user access in the app?

4. What paid content, subscriptions, or features are unlocked within your app that do not use in-app purc hase?

5. How do users obt ain an account? Do users have to pay a fee to create an account?

6. Whi ch feature of your app needs access to background audio and vo ip? Where can users lo cate this feature? Please provide more de tails and a demo video is preferred if necessary.

解决方案：

说你的APP存在虚拟类的交易性质。详细的回复你的项目流程场景即可。

Guid eline 2.1 – Performance – App Completeness

Guideline 2.1 – Performance – App Completeness

Your app or its meta data does not appe ar to include complete and final content. Spe ci fi cally, your app includes placeholder content in home page.

App Store users expect the apps they download to be ready for public use. Apps on the store shouldn’t include placeholder or incomplete content or information.

Next Steps

To resolve this iss ue, please revise your app and meta data so that all of its content is complete and final.

For example:

– Your app bin ary or meta data should not include “lo rem ip sum” text.

– App meta data should not include placeholder screen shots, su ch as “screen shot coming soon.”

- Provide an engaging app description that highlights the features and function ality of your app.

解决方案：

APP内容不太友好、引人遐想问题。包含自己去叔你下内容吧，封面、文字、占位图等等。

Guideline 2.5.2 – Performance – Soft ware Requi rements：

Guideline 2.5.2 – Performance – Soft ware Requirements

During review, your app installed or launched executable code, which is not per mitted on the App Store. Spe ci fi cally, your app uses the itms-services URL scheme to connect to pgyer.com, which may allow for installations or updating of the app.

The next su bmission of this app may require a longer review time, and this app will not be eligible for an exp edited review until this iss ue is res olved.

Next Steps

– Rem ove any reference to itms-services URL schemes fro m your app.

– Review the Software Requirements section of the App Store Review Guidelines.

– Ensure your app is com pli ant with all sections of the App Store Review Guidelines and the Terms & Conditions of the Apple Develo per Program.

– Once your app is fully compli ant, resubmit your app for review.

解决方案：

应付不允许存在热更新或者第三方分发平台信息。删除即可。

Guideline 2.5.4 – Performance – Software Requirements：

Guideline 2.5.4 – Performance – Software Requirements

Your app declares support for VoIP in the UIBackgroundModes key in your Info.plist, but it does not include any Voice over IP services.

Next Steps

To res olve this issue, please revise your app to either add VoIP features or rem ove the “voip” setting from the UIBackgroundModes key.

We recognize that VoIP can provide “keep alive” function ality that is useful for many app features. However, using VoIP in this manner is not the int ended purpose of VoIP.

解决方案：

项目支持后台运行VoIP，在info.plist 上有展示，但是他们不知道你怎么使用的。两种方案：

1、删除相对应的info.plist key。
2、提供相关完整的使用场景的说明和使用场景的视频回复。

Guideline 4.2.3 – Design – Mini mum Functionality、Guideline 4.8 – Design – Sign in with Apple ：

Guideline 4.2.3 – Design – Mini mum Functionality

We were required to install the WeChat app before we could log in via WeChat. Users should be able to log in with WeChat and access their accounts without having to install any additional apps.

Next Steps

If you would like to offer authentication through WeChat, please use a mechanism that allows users to log in with WeChat from within your app without first having to install an additional app.

We recomm end implementing the Saf ari View Controller API to display web content within your app. The Safari View Contr oller allows the display of a URL and inspection of the certifi cate from an embedded browser in an app so that customers can verify the web page URL and SSL certificate to confirm they are entering their sign in credentials into a legitimate page.

Guideline 4.8 – Design – Sign in with Apple

Your app uses a third-party login serv ice, but does not offer Sign in with Apple. Apps that use a third-party login serv ice for account authentication need to offer Sign in with Apple to users as an equiva lent option.

Next Steps

Please revise your app to offer Sign in with Apple as an equiva lent option for account authentication.

解决方案：

苹果要求应用如果支持第三方登陆就要支持苹果登陆，去除第三方登陆或提交苹果登陆

Guideline 5.1.1(v) – Data Collection and Storage：

Guideline 5.1.1(v) – Data Collection and Storage

We noticed that your app supports account creation but does not appe ar to include an option to initiate ac count deletion.

Apps that support account creation must also offer account deletion to give App Store users more control of the data they’ve shared while using your app.

Next Steps

If your app already supports account deletion, reply to this message and let us know how to locate this feature. If your app does not support account deletion, revise your app to include an option to initiate account deletion.

If you are unable to offer account deletion or need to provide additional customer service flows to facilitate and confirm account deletion, either because your app operates in a highly-regulated industry or for some other reason, reply to this message in App Store Connect and provide additional information or documentation. If you have questions regarding your legal obligations, check with your legal counsel.

Keep these requirements in mind when updating your app to support account deletion:

– Only offering to temp orarily deactivate or disable an account is insufficient.

– If users need to visit a web site to finish deleting their account, include a link directly to the page on your web site where they can complete the process.

– You may include confirmation steps to pr event users from accidentally deleting their account. However, only apps in highly-regulated industr ies may require users to use customer service resources, such as making a phone call or sending an email, to complete account deletion.

解决方案：

支持注册账号，那就要支持账号的注销。新增一个账号注销功能或者提供对应的注销功能的引导视频或截图指引（图片组图尽可能的顺序、命名要能详细的表述操作指引的）。

Guideline 5.2.5 – Legal – Intellectual Property

Guideline 5.2.5 – Legal – Intellectual Property

Your app does not comply with the Guidelines for Using Apple’s Trademarks and Copyrights. Specifi cally, your app includes:

– iPad in the app name or subtitle in an inappropriate manner

Next Steps

To res olve this issue, please revise your app and its metadata to address these trademark issues.

Please see attached screen shot for details.